Your Privacy Matters

1.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, business address)
• Professional information (job title, company name, industry)
• Account credentials (username, password)
• Payment information (processed by third-party payment processors)
• Communications with us (emails, forms, support tickets)
• Technical information (IP address, browser type, device information)

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information including:

• Log data (access times, pages viewed, referring URLs)
• Cookies and similar technologies
• Device and browser information
• Location data (approximate, based on IP address)

We use your personal information for the following purposes:

• Providing and delivering security services
• Responding to inquiries and requests
• Processing transactions and managing accounts
• Sending service-related communications
• Improving our services and website
• Marketing communications (with your consent)
• Complying with legal obligations
• Protecting security and preventing fraud

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
• Business Partners: Technology partners involved in service delivery (with your consent)
• Professional Advisors: Lawyers, auditors, and consultants
• Law Enforcement: When required by law or to protect rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments and audits
• Employee training and confidentiality obligations
• Incident response procedures

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Under Australian privacy law, you have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications
• Complaint: Lodge a complaint about our handling of your information

To exercise these rights, contact us at info@irongatenetworks.ai.

We use cookies and similar technologies for:

• Essential website functionality
• Analytics and performance monitoring
• Personalization and user preferences
• Marketing and advertising (with consent)

You can manage cookie preferences through your browser settings. Disabling cookies may limit website functionality.

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods vary based on data type and legal requirements.

Your information is primarily stored and processed in Australia. If we transfer information overseas, we ensure appropriate safeguards are in place, including:

• Transfers to countries with adequate privacy protections
• Contractual protections with service providers
• Your explicit consent where required

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

For privacy-related questions, requests, or complaints:

Email: info@irongatenetworks.ai

Phone: +61 432 99 8570

ABN: 42693468165

If you're not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.